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Volkswagen calls selected models into the workshop for brake system update

Owners of affected cars in Singapore have been contacted directly

In the context of a voluntary safety measure, Volkswagen is calling a select number of vehicles, sold between 2009 and 2010, into the workshop in Singapore. The Quality Assurance department of Volkswagen AG has established that vehicles manufactured during a limited production period may be affected by a malfunction in the ABS/ESP control unit.

The analyses performed by Volkswagen indicated that in some units, the vehicle’s ABS/ESP control unit may not activate the necessary stability measures when the vehicle is in motion. This may increase the risk of skidding and accidents, especially in critical driving situations. However, there have been no reported cases in Singapore to date.

In the context of a voluntary safety recall, vehicles will undergo a software update of the ABS/ESP control unit, and Volkswagen will carry out a full safety check. If necessary, the control unit will be replaced. All checks and updates are carried out free of charge to the customer.

Customers who own these vehicles have been notified directly by Volkswagen Singapore. This operation has been in progress since Feb 2017. Customers who have further queries may contact Volkswagen Singapore at customercare@vw.com.sg with their vehicle registration number to find out more.