Corporate Info.

About Volkswagen in Singapore.

Volkswagen Group Singapore is a subsidiary of Volkswagen AG, the largest carmaker in Europe (2009). The Volkswagen Centre Singapore - a business unit of Volkswagen Group Singapore - is Volkswagen's largest showroom and service centre in Asia Pacific excluding China.

Retail operations were established in February 2007, and Volkswagen remains the only automobile manufacturer to manage its Singapore-based retail business directly.

This move not only underscores the company’s commitment to be at the forefront of Singapore’s car market, but also bridges the gap between customers and the brand. This enables up close and personal contact with the very people who matter the most.

By doing so, Volkswagen hopes to provide customers with the quality experience they have come to expect.

Enhancing the showroom and service centre is an ongoing process, with the latest expansion programme more than doubling the aftersales area. Investments were made in both people and space to provide the best possible service.

“Volkswagen is committed to delivering a top-level customer experience in the showroom, in sales and in after-sales. We are constantly listening to feedback from our customers and noting their suggestions on how we can do better. This enables us to continuously improve our services in all respects.”
Dr Zeno Kerschbaumer, Managing Director, Volkswagen Group Singapore

These developments bode well for Volkswagen’s move into Singapore, as the carmaker carries on delivering the dependability, innovative design and technological breakthroughs that have come to define the brand.