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24-hour roadside assistance service

Be it an emergency recovery, a query about a flat battery, or checking how much tyre pressure is needed, the Volkswagen 24-hour roadside assistance team is here to help!

Simply call our 24-hour roadside assistance hotline at +65 6333 8800 and if necessary, we will send an assistance team to rectify the problem or arrange for a tow service* to our service centre.

The assistance team's Golf Variant has an enhanced rear suspension to accommodate the heavy load of auto spares in the boot. It was specially modified in Germany for the sole purpose of being a support vehicle! To read more about the assistance team, click here

Read more about our 24-hour roadside assistance service here: 


*Towing service available islandwide in Singapore. The service is also valid in Malaysia, as long as the breakdown location is within 50 km from Tuas or Woodlands checkpoint. Terms and conditions apply.

Accident & Breakdown Guide

What should you do or not do in the event of an accident or a breakdown and what are you entitled to? Our guide will quickly put you in the picture and ensure that you are always on the safe side.

Assistance with an accident

Convenience and protection - you can rely on that with your Volkswagen. Even if, despite all precautions and quality, something does happen occasionally, we are there for you with our services covering all aspects of accidents: directly on site, assisting with insurance formalities and with expert repairs.