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Our EV-sion

Towards a greener tomorrow

To achieve carbon-neutrality, we are committed to complying with the Paris Climate Agreement and its environmental regulations. In addition, we will conduct voluntary practices that help accelerate our goal of zero emissions.

Driving toward sustainability

Combating climate change
To address one of the greatest challenges of our time, we are developing a pure electric fleet as part of our vision to become a carbon-neutral company by 2050.

Maximising resources
We intend to increase resource efficiency by prolonging the entire lifecycle of our vehicles. By 2025, we will reduce our production-related output (CO2, energy, water, waste, volatile organic compounds) by 45% as compared to 2010.

Reducing air pollution
Working towards improving our air quality, we are committing to not only fuel efficient combustion engines but also e-mobility as our sustainable mobility solution for the future.

Our future is electric

Going electric will soon become the new norm. While many are still reserved about switching to an electric vehicle (EV), there are plenty of benefits to look forward to. Let us ease your concerns and bring some clarity about e-mobility.

How far you can travel on a full charge?

While it is natural to worry about running out of charge while driving, battery technology has come a long way since the first electric cars were produced. Now you can go further on a single charge than ever before, making electric cars a serious alternative. The ID.4, for example, is able to achieve a range of up to 550 km (WLTP). And, good news, your ID. will help keep you informed about available range.

Why switch to an electric vehicle?

It's an exciting time to be considering an EV, as new models from Volkswagen are introduced with a higher level of style, comfort, and practicality than petrol-powered vehicles. Meanwhile, the Singapore road-going experience is transforming itself to accommodate this new world of EVs, with aims to deploy 60,000 charging points by 2030. And by the way, an EV can be really fun to drive!

How long does it takes to charge an EV?

Charging times are highly dependant on how much power is available at your charging unit, and how fast the vehicle can accept it. It could be as fast as charging while you grab a quick bite on the road or overnight for about 12 hours.

The future of electric travel

How do we help people move through busier and busier cities, but in a sustainable way? Smart Mobility focuses on creating a fully networked and frictionless transport system.

Frictionless mobility
Smart parking
Ride hailing
Frictionless mobility
Smart parking
Ride hailing

Smoother journeys start here

Major cities offer a diverse range of transport options for personal mobility: car sharing, alternative vehicles and a wide range of public transport options, including subways, trams, buses, taxis and rental bicycles and scooters.

The aim is to make moving between different types of transport as "frictionless" as possible. This is known as "intermodal" mobility.  As with many aspects of networking, the key is in your smartphone. Apps offer a curated way through the jungle of options. The goal is a single click to find the fastest, most efficient or even the healthiest route, drawing on multiple providers offering various forms of transport at a range of price points. These ever-more-sophisticated apps, combined with integrated, end-to-end payment systems, promise to save resources and deliver the desired speed and convenience.      

City parking reimagined

Parking space is at a premium in cities. One solution is for tenants or owners with private parking spaces to provide drivers with parking spaces in private parking areas and garages for a limited period of time. Parking by app so you don't have to bother with a ticket machine is increasingly popular, with the parking fee is charged via direct debit or credit card at the end of the month. Innovators are looking at smart solutions such as radar sensors on lamp post or ground sensors that detect when parking spaces are free or occupied, allowing for the creation of a real-time parking map for drivers. Community-based parking is a similar concept: ultrasound sensors installed in the vehicle permanently scan the environment for available parking spaces. The more vehicles that are networked, the more up-to-date and consistent the parking space information received.

Seamless urban transport solutions

Ride hailing services fill the gap between trains and buses that are inexpensive but have fixed routes, and taxis that go door to door but are comparatively costly. As with a taxi, ride hailing services enable you to be collected from almost any point in the city. The difference is that other passengers with similar destinations can enter and exit along the route, making best use of the shuttle's capacity. In the background, an algorithm analyses the data from the fleet on the road together with the customer requests to determine the best routes in real time. The passenger's smartphone guides them to the next collection point within walking distance of the customer. Ideally, door-to-door journeys or wait-free transfers to other modes of transport can then be arranged.

In the German city of Hanover, Volkswagen subsidiary MOIA has been running a ride hailing service since 2018. MOIA now operates 100 electric vehicles in Hamburg and will soon expand to 500.

Embracing electric micro vehicles

One major issue when developing concepts for Smart Mobility in urban areas is closing the gap from house to mass transport or from the last stop to the office. This is known as the "last mile" problem. 

Electric micro vehicles are becoming increasingly popular: mono wheels, personal transporters, pedelecs, e-bikes, cargo bikes and e-scooters. Regulations vary from city to city, but many micro vehicles are usable in bicycle lanes and pedestrian areas.

The sound of electric

Today's electric cars move silently, so we needed to give them a sound so pedestrians and cyclists alike wouldn't be caught by surprise. We wanted to recreate the unmistakable sound of a Volkswagen engine, so we enlisted the help of some of the world's leading sound experts. See how we got that perfect sound.

Electric car sound

But how should an electrified Volkswagen sound in the future? “Friendly and light,” replies Hapke. And, naturally, unmistakably like a Volkswagen. Although the individual vehicle models differ technically in terms of sound, of course. An ID. has its own character – the sound experts want to emphasise this with their work. In the process, Ingo Hapke and his employees must always manage a balancing act with their sounds such that they comply with all legal requirements and yet sound pleasant and distinctive.

New electric sound through EU regulation
Sound of the future
Sound development
Countless measurements until the final sound
New electric sound through EU regulation
Sound of the future
Sound development
Countless measurements until the final sound

Developing the sounds of electric

Starting July 1, 2019, new EU regulations mandate the installation of an Acoustic Vehicle Alerting System (AVAS) in hybrid electric and purely electric vehicles to enhance pedestrian and cyclist safety. The AVAS emits a continuous sound, varying with the vehicle's speed, enabling pedestrians to discern acceleration or braking. When in reverse, a continuous noise is required. Additionally, the regulation specifies sound volume and frequency adjustments at different distances from the vehicle, gradually reducing volume above 20 km per hour due to sufficient tyre noise.

The new EU legislation presents exciting challenges for Hapke and his team. "We want to generate as much sound as required by law externally and as little as possible in the interior of the vehicle," says Hapke. This can be achieved on the one hand by the positioning of the speaker system, which is as far outside as possible, and on the other hand, by decoupling the speaker from the body. "Sound is not only transmitted through the air, but also via objects," explains the expert. The EU requirements will also restrict the sound spectrum. "A piece of music or the sound of horses' hooves aren't allowed," says Hapke.

Innovative acoustics

One of them is qualified mechanical engineer Michael Wehrmann, who has been working as a sound application engineer at Volkswagen since 2011. "For the e‑up! and e‑Golf, which already offer an optional e-sound, we oriented ourselves towards combustion engines," says Wehrmann. For the ID. family, though, it should now sound quite different - like an electrified future. "For me, it is important that the sound evokes a continuously working machine - something like large fans," says Ingo Hapke. A challenge for the Volkswagen experts: translating highly personal terms and sensations, such as friendly and light, into the language of the acousticians. "We work more with concepts such as tonality, roughness, harmony, light or dark," explains Wehrmann.

The acousticians draw inspiration for the sound of the future from vehicles in films, for example, like the podracers in Star Wars, but also from day-to-day traffic noises like trams, or from nature. "The sound sources can be synthetic in origin, but also come from real recordings," says Wehrmann, who draws on measured data, instrument samples and synthesisers for determining the sound.

The instruments of the electric hum

An electric sound doesn't just come from a single source. Sound application engineer Wehrmann composes it on the laptop like a piece of music with several instruments. He has developed his own software for this purpose: the CarSoundDesigner. Using this, he can also simulate the sound during vehicle operation. At Wehrmann's work station, it sometimes looks like a games console. Because, among other things, the sound expert operates the CarSoundDesigner with an accelerator pedal and steering wheel, just like with a racing game. Using this software, Wehrmann can also listen to the sounds without a vehicle, assess their sound quality and predict whether the volume level will need to be increased in individual frequency ranges. The computer program also includes the acoustic body properties previously determined via detailed measurements. 


A pitch perfect future

Measure, test and further develop again and again - the search for the perfect electric sound is time-intensive work, which does not arise exclusively from objective measurement results, however. Countless times, the acoustics experts run tests themselves and rely on their own hearing and their own experience, testing the effect with the help of volunteers and checking the reactions of road users to the different sounds.

"Of course, the weather also plays a role for us," Ingo Hapke continues. For example, slush reflects sound waves more strongly, whereas a closed covering of snow deadens them. But the Volkswagen acousticians must also take into account the interplay between several electric vehicles. There must be no interference by the cars' sounds that could lead to unpleasant situations. "We are working on the computer and the moving car alike - this makes the work  

For the development of the perfect sound, different measuring methods are required. These two microphones are attached to a separator disc made of wood and thus simulate the stereo sound as it would be perceived by a human head.

Used electric cars

Electric cars don't produce CO2 emissions when driving, are quieter than petrol and diesel cars, simpler to maintain and service and drive for free in city-centre low-emission zones: many people are keen to switch to an electric car sooner rather than later. But that complicates matters. The demand for electric cars is rising so rapidly that production is struggling to keep pace with orders. Waiting times are inevitable. However, a used electric car is an alternative to avoid waiting times.

However, you need to consider certain points when looking to buy a used electric car.

Pay attention to the following:

  • The battery and battery life,
  • The brake and tyre condition,
  • Prepare yourself well for the test drive.

Focus on the battery

You need to pay particular attention to the battery. The beating heart of an electric car largely determines its value, due to its high production costs. As a rule of thumb, the quality of lithium-ion batteries in a newer model is usually better than in an older one. Having the battery tested in a workshop will give you an idea of the actual condition of the battery. It will confirm the "State of Health", that is the battery's usable capacity. And be sure to get a copy of the test reports, which are generated after checks and services. If in doubt, consult an expert.

Partial restoration of battery capacity in electric cars

Reduced performance does not mean that the battery is faulty. Even after years of use, it often retains 70% of its capacity - Volkswagen even guarantees this too. To a certain extent, its performance can be restored. In a process known as remanufacturing, minor cell defects are repaired - for a fraction of what it would cost to replace the whole battery.

You can't go wrong with a manufacturer's guarantee. It will come into effect within a certain time or up to a defined mileage, as soon as the usable battery capacity drops below a certain level. 

The manufacturer will then replace the electric car battery free of charge.

Very high mileage may indicate an expired warranty or reduced battery capacity. 

Conversely, exceptionally low mileage is not necessarily good news either. It could indicate that the car has not been driven for some time and that the battery has been fully discharged. A deep discharge, as this is known, could damage the battery. Incidentally, allowing your car to stand with a fully charged battery for a long time can also adversely affect its service life.

Not to be overlooked: charging accessories

Apart from the battery, you also need to check that the charging accessories are working properly. Why? So you don't need to buy new accessories. Moreover, a faulty cable could result in the car failing its general inspection (MOT). Ideally, the car's MOT should not be very long ago.

If possible, the high-voltage cables in the car also merit close inspection. Look don't touch! Never touch the bright orange cables! Their bright signal colour should be warning enough. However, this means nothing to small animals, as revealed by bite marks on cables. Tooth marks and any other cracks are usually visible to the naked eye.

Be sure to ask about the condition of the brakes. They tend to be used less in an electric car than in a petrol or diesel car because of regenerative braking. Often, lifting your foot off the accelerator in an electric car is enough to regulate your speed. Although brake discs and pads wear out less quickly, they are also more susceptible to rust due to their infrequent use. This, in turn, can lead to reduced braking performance.

Tyre conditions

The tyres of electric cars wear out a little faster due to the higher torque when driving. And higher forces are exerted on the shock absorbers and running gear because of the heavier weight of the vehicle.

However, overall there are fewer wear parts in an electric car than in an internal combustion engine vehicle, as there is no clutch to rattle, no gearbox to screech, and no exhaust pipe to fall off. And there is no need to change the oil with electric motors, which makes it less expensive to maintain an electric car.

If you're satisfied with the condition of the used electric car up to this point, then it's time for the essential test drive. A short trip might be enough to give you an initial impression. But it's worth having a thorough test drive if you are serious about buying it. Someone already familiar with electric cars would be useful to tag along.

Plan a test drive

Make sure that the battery is fully charged and the on-board computer is set to zero before you set off on a test drive in a used electric car. Note the range shown on the display and tell your dealer that you would like to make the most of it. You will gain a feel for the performance of the electric car by comparing your expected and actual driving distance.

Handy hint: Before heading off, it might be useful to consider the way you normally drive, and driving similarly during the test drive. Only by simulating everyday situations can you accurately decide whether electric cars truly meet your needs.

Buying a used electric car

It is hard to rely on a common rule of thumb when buying a used electric car. Although electric cars are becoming increasingly common on the roads, there are still considerably fewer of them than combustion engine cars. The market for used electric cars is (still) relatively small – as is the experience of many potential buyers and private sellers.

We therefore strongly recommend visiting Das WeltAuto Singapore. Our experts will guarantee the first-class condition of the vehicle including used car warranty and other services with our Approved Used Cars quality mark. They will also explain everything you need to know about electric cars, batteries etc. with information about each model. Interested in a used ID.4 Pro or even an ID.4 GTX?

What's next

Power up and save big with the ID.4 & ID.5

Enjoy up to $18,000 off your ID.4 & ID.5 when you book today!

All units come with a minimum of 8 years of free maintenance servicing, a 8-year warranty, and 8 years of road side assistance!

Go electric the Volkswagen way with a 18-month MOON Premium Charging Package, featuring 4 free charges and 2 free car grooming sessions per month. Additionally, get an in-car dash cam, solar tinting film and your 1st year of road tax all for free!

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Thank you for your visit and have fun,
Your Volkswagen team