Customer Service Information
Our showroom is open and are offering a full range of services. We strongly encourage you to book an appointment here before visiting.
If you prefer shopping our cars from home, you can browse our exclusive deals . Contact us at +65 8798 9384, or scan the QR code below to speak directly to our sales team.
Contact Us
247 Alexandra Road Singapore 159934
+65 6474 8288 (phone) +65 6471 1022 (fax)
Showroom opening hours Mon to Sat: 8:30am to 7:00pm Sun & PH: 10:00am to 7:00pm
247 Alexandra Road Singapore 159934
+65 6922 3549 (phone) +65 6280 4879 (fax)
Showroom opening hours Mon to Sat: 8:30am to 7:00pm Sun & PH: 10:00am to 7:00pm
We are here to maintain your Volkswagen and get you back on the road as soon as possible. Simply make a service booking online.
For appointments and inquiries, please reach out to our Aftersales team at +65 6305 7299 and [email protected].
Aftersales service operating hours (Alexandra) Mon to Fri: 8:00am to 6:30pm Sat: 8:30am to 12:30pm Sun & P.H: Closed
Aftersales hotline details +65 6305 7299 (Tel) +65 6474 3643 (Fax) +65 8798 9384 (WhatsApp)
Mon to Fri: 8:00am to 7:00pm Sat: 8:00am to 2:00pm Sun & P.H: Closed
Service enquiry email address [email protected]
Parts enquiry email address [email protected]
Drop us a text on WhatsApp at +65 8798 9384.
Mon to Thurs: 8:00am to 6:30pm Fri: 8:00am to 5:00pm Sat: 8:30am to 12:30pm Sun & P.H: Closed
Customer care email address [email protected]
Be it an emergency recovery, a query about a flat battery, or simply checking how much tyre pressure is needed, the Volkswagen 24-hour Roadside Assistance team is here to help!
Simply call our 24-hour Roadside Assistance hotline at +65 6333 8800 and if necessary, we will send an assistance team to rectify the problem or arrange for a tow service* to our service centre.
*Towing service available island wide in Singapore (except Jurong island) and in peninsular Malaysia. Terms and conditions apply.