The Crafter

Crafted by you. Engineered by us.

The Crafter.

The award-winning work van, engineered for the working spirit. Includes built-in features to maximise utilities for your workflow.

Ergonomic comfort, cost-effective, and packed with utilities, the Crafter is built to meet the demands of a diverse range of businesses.

Cargo & Equipment

Secure your cargo

It comes prepped for shelving systems, so fitting out for your trade is simple from day one. Underfoot, an optional hard-wearing beechwood floor keeps the space looking and performing like new. Up to 14 high-strength retractable load-lashing rings secure your cargo in place. If you need even more anchor points, optional lashing rails run along the side walls, partitions, and roof. Whatever you’re hauling, it stays put.

Built for you

With a load volume of 10.7 cubic metres and an interior height of 1,961 mm, the Crafter easily stores Euro pallets and roll containers. The medium wheelbase strikes the right balance between cargo volume and urban agility.

Technology & Comfort

Everything you need, right in front of you.

The Digital Cockpit Pro puts your key driving information front and centre. Speed, navigation, and road sign alerts are all on a clear, customisable display. All the information you need, exactly when you need it.

Big screen. Bigger thinking.

The standard Composition Colour system comes with a 10.4-inch touchscreen, Bluetooth, App Connect, and USB-C ports as standard. Need more? Upgrade to the optional Discover Media, and you get a 12-inch display with satellite navigation, natural voice control, and wireless App Connect.

Stay comfortable, whatever the job.

The air conditioning system with manual control keeps the cab comfortable, while an auxiliary cooling system for the load compartment helps protect temperature-sensitive cargo on the move.

Adjusts before you have to.

The rain sensor activates the wipers the moment conditions change, while the automatic dimming interior rear view mirror reduces glare from headlights behind you. Two fewer distractions on every drive.

Security & Driver Assistance

A second pair of eyes, always on.

Front Assist constantly monitors the road ahead. If it detects a critical situation, whether that's another vehicle, a pedestrian, or a cyclist, it warns you first, then applies emergency braking if needed. It's there so you don't have to think about it.

It knows when you need a break.

The advanced driver attention and drowsiness monitor tracks your steering behaviour and alerts you when it detects signs of fatigue. On long hauls, it's the nudge you didn't know you needed.

Set it. Drive it. Let it do the work.

Available on Commerce Plus models, ACC uses a front radar to monitor the vehicle ahead and automatically adjusts your speed to maintain a safe following distance. It also integrates with Front Assist and City Emergency Braking. So when traffic stops suddenly, the Crafter is already responding.

Stay on course, always.

If the Crafter begins drifting from its lane unintentionally, Lane Keeping Assist countersteers to bring it back. It also sends you an audible and visual alert. It's the kind of feature that matters most on long hauls, when attention can drift before you realise it.

No rolling back.

Pull away on an incline without the van rolling backwards. Hill Start Assist holds the brakes momentarily while you move your foot from brake to accelerator. Simple, but it matters when you're loaded up.

Works smarter, not harder.

The engine shuts off automatically when idling at lights or in traffic, and restarts the moment you lift off the brake. Regenerative braking captures kinetic energy during deceleration and feeds it back to the electrical system, reducing fuel consumption where it adds up most in the daily grind.

Peace of mind for every run.

The TPMS continuously monitors your tyre pressures and alerts you the moment something's off. Catch slow punctures early, maintain fuel efficiency, and keep the van running safely, especially under heavy loads.

Connectivity

A smarter cab, as standard.

Every Crafter comes fitted with the Composition Colour DAB+ radio system, a 10.4-inch touchscreen, four USB-C ports, Bluetooth, SD card slot, App Connect, and four 20-watt speakers.

Be ready to go, anytime.

Four USB-C ports, two data/charging ports in the centre console and two more at the centre and windscreen. Includes wireless charging for compatible smartphones and a 12V outlet, staying connected on the road is never an afterthought.

Dimensions

Dimensions
Vehicle length (mm)5,986
Vehicle width without exterior mirrors (mm)2,040
Vehicle height (mm)2,590
Wheelbase (mm)3,640
Track front / rear (mm)1,770 / 1,788
Wheels & Tyres
Wheel size front / rear16"
Tyre size235/65 R16 C
Turning circle diameter (m)13.6
Load Compartment
Maximum load compartment volume (m³)10.7
Load compartment floor length (mm)3,201
Loading width (mm)1,832
Loading height (mm)1,961
Height boot sill (mm)TBD
Weight & Capacity
Maximum payload (kg)TBD
Gross vehicle weight (kg)3,880
Unladen weight (kg)2,377
Access
Side sliding door, width / height (mm)1,311 / 1,822

Colours

1 / 1

Traffic White

Variants

1 / 1

Crafter

Highlights

Sliding door on left and right, with movable side window

Rear wing door with window aperture, hinges with increased opening angle (max. 270°)

Leather-wrapped multi-function steering wheel

Illuminated glove compartment, lockable

Smokers' package: 12-V outlet with cigarette lighter, ashtray and beverage holders in dashboard

"Composition" infotainment system, 10.4" display

Wireless charging

2 USB-C data/charging ports (center console) with increased charging power and 2 USB-C charging ports (center, windscreen)

Central locking system with Keyless Start

Air conditioning system with manual control in cab, with auxiliary cooling system for load compartment

Rain sensor and automatic dimming interior rear view mirror

Electronic Stability Control

Advanced driver attention & drowsiness monitor

Digital Cockpit Pro

Adaptive Cruise Control

Front assist with city emergency braking

Servicing and warranty

Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks, but the rest of your service is quite different.

When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.

But your electric car service will also include the following checks:

  • High-voltage battery, we check the charge level and recharge if necessary
  • High-voltage components and high-voltage cables: we inspect these for damage and correct routing and securing of lines

Oil changes a thing of the past

Unlike petrol and diesel vehicles, electric vehicles don't need an oil change - because there's no oil to change! This can also save you money.

Stay Connected

GoConnect app

Experience a whole new level of Volkswagen ownership with the GoConnect app. Keep track of your Volkswagen's health, monitor battery or fuel level, view your trips history, gain insights into your driving behavior, and find the nearest charging stations for your convenience.

A lady looking at her phone with her vehicle against a scenic view

Ready to discover more about the Crafter?

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