The Crafter
Crafted by you. Engineered by us.
The award-winning work van, engineered for the working spirit. Includes built-in features to maximise utilities for your workflow.
Ergonomic comfort, cost-effective, and packed with utilities, the Crafter is built to meet the demands of a diverse range of businesses.
It comes prepped for shelving systems, so fitting out for your trade is simple from day one. Underfoot, an optional hard-wearing beechwood floor keeps the space looking and performing like new. Up to 14 high-strength retractable load-lashing rings secure your cargo in place. If you need even more anchor points, optional lashing rails run along the side walls, partitions, and roof. Whatever you’re hauling, it stays put.
With a load volume of 10.7 cubic metres and an interior height of 1,961 mm, the Crafter easily stores Euro pallets and roll containers. The medium wheelbase strikes the right balance between cargo volume and urban agility.
The Digital Cockpit Pro puts your key driving information front and centre. Speed, navigation, and road sign alerts are all on a clear, customisable display. All the information you need, exactly when you need it.
The standard Composition Colour system comes with a 10.4-inch touchscreen, Bluetooth, App Connect, and USB-C ports as standard. Need more? Upgrade to the optional Discover Media, and you get a 12-inch display with satellite navigation, natural voice control, and wireless App Connect.
The air conditioning system with manual control keeps the cab comfortable, while an auxiliary cooling system for the load compartment helps protect temperature-sensitive cargo on the move.
The rain sensor activates the wipers the moment conditions change, while the automatic dimming interior rear view mirror reduces glare from headlights behind you. Two fewer distractions on every drive.
Front Assist constantly monitors the road ahead. If it detects a critical situation, whether that's another vehicle, a pedestrian, or a cyclist, it warns you first, then applies emergency braking if needed. It's there so you don't have to think about it.
The advanced driver attention and drowsiness monitor tracks your steering behaviour and alerts you when it detects signs of fatigue. On long hauls, it's the nudge you didn't know you needed.
Available on Commerce Plus models, ACC uses a front radar to monitor the vehicle ahead and automatically adjusts your speed to maintain a safe following distance. It also integrates with Front Assist and City Emergency Braking. So when traffic stops suddenly, the Crafter is already responding.
If the Crafter begins drifting from its lane unintentionally, Lane Keeping Assist countersteers to bring it back. It also sends you an audible and visual alert. It's the kind of feature that matters most on long hauls, when attention can drift before you realise it.
Pull away on an incline without the van rolling backwards. Hill Start Assist holds the brakes momentarily while you move your foot from brake to accelerator. Simple, but it matters when you're loaded up.
The engine shuts off automatically when idling at lights or in traffic, and restarts the moment you lift off the brake. Regenerative braking captures kinetic energy during deceleration and feeds it back to the electrical system, reducing fuel consumption where it adds up most in the daily grind.
The TPMS continuously monitors your tyre pressures and alerts you the moment something's off. Catch slow punctures early, maintain fuel efficiency, and keep the van running safely, especially under heavy loads.
Every Crafter comes fitted with the Composition Colour DAB+ radio system, a 10.4-inch touchscreen, four USB-C ports, Bluetooth, SD card slot, App Connect, and four 20-watt speakers.
Four USB-C ports, two data/charging ports in the centre console and two more at the centre and windscreen. Includes wireless charging for compatible smartphones and a 12V outlet, staying connected on the road is never an afterthought.
Dimensions | |
|---|---|
| Vehicle length (mm) | 5,986 |
| Vehicle width without exterior mirrors (mm) | 2,040 |
| Vehicle height (mm) | 2,590 |
| Wheelbase (mm) | 3,640 |
| Track front / rear (mm) | 1,770 / 1,788 |
Wheels & Tyres | |
|---|---|
| Wheel size front / rear | 16" |
| Tyre size | 235/65 R16 C |
| Turning circle diameter (m) | 13.6 |
Load Compartment | |
|---|---|
| Maximum load compartment volume (m³) | 10.7 |
| Load compartment floor length (mm) | 3,201 |
| Loading width (mm) | 1,832 |
| Loading height (mm) | 1,961 |
| Height boot sill (mm) | TBD |
Weight & Capacity | |
|---|---|
| Maximum payload (kg) | TBD |
| Gross vehicle weight (kg) | 3,880 |
| Unladen weight (kg) | 2,377 |
Access | |
|---|---|
| Side sliding door, width / height (mm) | 1,311 / 1,822 |
Sliding door on left and right, with movable side window
Rear wing door with window aperture, hinges with increased opening angle (max. 270°)
Leather-wrapped multi-function steering wheel
Illuminated glove compartment, lockable
Smokers' package: 12-V outlet with cigarette lighter, ashtray and beverage holders in dashboard
"Composition" infotainment system, 10.4" display
Wireless charging
2 USB-C data/charging ports (center console) with increased charging power and 2 USB-C charging ports (center, windscreen)
Central locking system with Keyless Start
Air conditioning system with manual control in cab, with auxiliary cooling system for load compartment
Rain sensor and automatic dimming interior rear view mirror
Electronic Stability Control
Advanced driver attention & drowsiness monitor
Digital Cockpit Pro
Adaptive Cruise Control
Front assist with city emergency braking
Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks, but the rest of your service is quite different.
When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.
But your electric car service will also include the following checks:
Oil changes a thing of the past
Unlike petrol and diesel vehicles, electric vehicles don't need an oil change - because there's no oil to change! This can also save you money.
Experience a whole new level of Volkswagen ownership with the GoConnect app. Keep track of your Volkswagen's health, monitor battery or fuel level, view your trips history, gain insights into your driving behavior, and find the nearest charging stations for your convenience.
Find out our latest available promotions. Speak to a Volkswagen consultant today.