Owners and Service

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Owners and service

Overview

Welcome to the Volkswagen family.

Learn everything you need to know about your vehicle and our services here.

Aftersales Promises

A Certified Volkswagen Staff pouring engine oil fluid via a filter funnel into a white Volkswagen vehicle.

For the ultimate peace of mind, all new Volkswagen cars are entitled to 3-year free service maintenance. The 3-year free servicing covers all maintenance costs with the exception of work done on wear-and-tear parts such as brake pads, windscreen wipers and bulbs.

1st Service: 15,000 km or 1 year.*

2nd Service: 30,000 km or 2 years.*

3rd Service: 45,000 km or 3 years.*

*Whichever comes first.

A customer dressed in blue consulting an authorised Volkswagen aftersales consultant on the leather condition of the Volkswagen vehicle.

All new Volkswagen cars come with a 5-year / 100,000 km warranty.

Find out more about the full terms and conditions here.

All electric Volkswagen cars have an 8-year / 160,000 km EV Drive Unit warranty.

Find out more about the full terms and conditions here.

A customer directing the attention of an Authorised Volkswagen Aftersales consultant towards the interior of his Volkswagen vehicle in a service workshop.

All regular servicing appointments will be made within two working days upon phone confirmation.

Terms and conditions apply.

24h Roadside Assistance services by Volkswagen Singapore

All new Volkswagen car comes with 5 years of free roadside assistance.

Find out more about our services and how we can help in the event of a breakdown/accident here, or reach us at +65 6333 8800.

Terms and conditions apply.

A Certified Volkswagen mechanic using a wrench to tighten or fix a part of the undercarriage of a Volkswagen vehicle in a service workshop.

Genuine Parts

Rest assured that your Volkswagen is in good hands. Only Volkswagen Genuine Parts® are used for all our repair work, so your vehicle stays 100% Volkswagen, always.

Certified Staff

Our qualified Technicians and Service Advisors are trained under the stringent supervision of the Volkswagen headquarters in Germany so you can rest easy knowing your Volkswagen is in safe and capable hands.

Service and Repair

All our technicians are experts in their field. They're fully trained and only use Volkswagen Genuine Parts®. Afterall, no one knows your Volkswagen better than the people who make it.

Book a service

Learn more about service and repair

A Certified Volkswagen Staff using a torchlight to direct the attention a female customer dressed in red to the undercarriage of her Volkswagen vehicle in a service workshop.

A female customer who owns a silver Volkswagen vehicle seeking a consultation with a Certified Volkswagen Staff with regards to the exterior condition her vehicle in a service workshop.

Insurance & Accident

Our one-stop collision solution helps ease your worries and lessens the hassle thanks to Volkswagen's high standards of service, workmanship, and quality.

Learn more about collision repair

Aftersales Offers and Promotions

Check out our latest service offers and promotions.

Go to service offers

A certified Volkswagen Staff holding a smart tablet carefully checking the lit headlamps of a white Volkswagen vehicle for potential defects.

Genuine Parts

Our Genuine Parts are specially developed for your Volkswagen.

Go to genuine parts

Genuine Merchandise

Create your own style with our Lifestyle Merchandise.

Go to genuine merchandise

A model dressed in a stylish red outfit sitting at the backseat of a yellow Volkswagen vehicle alongside Genuine Volkswagen Merchandises such as the flask and barrel bag during a photo shooting session.

Free shuttle service

Drop your vehicle off at our Volkswagen service centre and let us chauffeur you to an MRT station while we service your car.

Download shuttle schedule

Convenient Key Drop Service

Introducing Complimentary Key Drop Service, where luxury meets convenience. Simply drop off your key at our designated locations, and we'll take care of the rest, ensuring your vehicle receives the premium care it deserves.

A Volkswagen owner handing over the car key to a Certified Volkswagen Staff for servicing over a black Volkswagen vehicle.

Volkswagen Life app

Volkswagen Life grants you access to the latest promotions, owner privileges, and services Volkswagen Singapore has to offer. Just register your model to view your service credits and book an appointment from wherever you are.

Learn more