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Owners and Service

Welcome to the Volkswagen family.

Learn everything you need to know about your vehicle and our services here.

Aftersales Promises

A Certified Volkswagen Staff pouring engine oil fluid via a filter funnel into a white Volkswagen vehicle.

For the ultimate peace of mind, all new Volkswagen cars are entitled to 3-year free service maintenance. The 3-year free servicing covers all maintenance costs with the exception of work done on wear-and-tear parts such as brake pads, windscreen wipers and bulbs.

1st Service: 15,000 km or 1 year.*

2nd Service: 30,000 km or 2 years.*

3rd Service: 45,000 km or 3 years.*

*Whichever comes first.

A customer dressed in blue consulting an authorised Volkswagen aftersales consultant on the leather condition of the Volkswagen vehicle.

All new Volkswagen cars come with a 5-year / 100,000 km warranty.

Find out more about the full terms and conditions here.

A customer directing the attention of an Authorised Volkswagen Aftersales consultant towards the interior of his Volkswagen vehicle in a service workshop.

All regular servicing appointments will be made within two working days upon phone confirmation.

Terms and conditions apply.

24h Roadside Assistance services by Volkswagen Singapore

If, despite all caution and quality, a breakdown does happen, we can assist you. Find out more about our services and how we can help in the event of a breakdown/accident .

Reach us at +65 6333 8800.

Terms and conditions apply.

A Certified Volkswagen mechanic using a wrench to tighten or fix a part of the undercarriage of a Volkswagen vehicle in a service workshop.

Genuine Parts

Rest assured that your Volkswagen is in good hands. Only Volkswagen Genuine Parts® are used for all our repair work, so your vehicle stays 100% Volkswagen, always.

Certified Staff

Our qualified Technicians and Service Advisors are trained under the stringent supervision of the Volkswagen headquarters in Germany so you can rest easy knowing your Volkswagen is in safe and capable hands.

Service and Repair

All our technicians are experts in their field. They're fully trained and only use Volkswagen Genuine Parts®. Afterall, no one knows your Volkswagen better than the people who make it.

A Certified Volkswagen Staff using a torchlight to direct the attention a female customer dressed in red to the undercarriage of her Volkswagen vehicle in a service workshop.
A female customer who owns a silver Volkswagen vehicle seeking a consultation with a Certified Volkswagen Staff with regards to the exterior condition her vehicle in a service workshop.

Collision Repair

Our one-stop collision solution helps ease your worries and lessens the hassle thanks to Volkswagen's high standards of service, workmanship, and quality.

Learn more about collision repair

Service Offers and Promotions

Check out our latest service offers and promotions.

Go to service offers

A certified Volkswagen Staff holding a smart tablet carefully checking the lit headlamps of a white Volkswagen vehicle for potential defects.

Genuine Parts

Our Genuine Parts are specially developed for your Volkswagen.

Go to genuine parts

Genuine Merchandise

Create your own style with our Lifestyle Merchandise.

Go to genuine merchandise

A model dressed in a stylish red outfit sitting at the backseat of a yellow Volkswagen vehicle alongside Genuine Volkswagen Merchandises such as the flask and barrel bag during a photo shooting session.

Taking care of you and your Volkswagen

Drop your vehicle off at our Volkswagen service centre and let us chauffeur you to an MRT station or shopping mall while we service your car!

Learn more about our Complimentary Transport Service schedule at +65 6305 7299 or talk to our receptionist at the front desk.

A Volkswagen owner handing over the car key to a Certified Volkswagen Staff for servicing over a black Volkswagen vehicle.

Experience unparalleled convenience

Introducing Complimentary Key Drop Service, where luxury meets convenience. Simply drop off your key at our designated locations, and we'll take care of the rest, ensuring your vehicle receives the premium care it deserves.

Exclusive benefits for Volkswagen Owners

Indulge in a world of refined experiences tailored just for Volkswagen owners. Discover exclusive rewards on the Volkswagen Life app today!

A happy family going out with their Volkswagen car in the background

Next Steps